Service Pledge

Membership Pledge

Members are the reason Superior is here. Members are our main focus, and we are constantly striving to provide top quality member service.  

As a member we promise:

 

Salutations.

We promise to greet you with a positive attitude, making eye contact and giving you our full attention.

 Understanding.

We will be understanding of your needs and provide you with the best service.

Presentation.

We promise to present ourselves in a professional and friendly manner.

 Expectations.

We will do our best to exceed your expectations and make sure your needs are met the best of our ability.

 Respect.

We promise to respect you and your service needs.

 Interest.

We will show interest in listening to your requests and developing workable solutions.

 Outgoing.

We will go out of our way to provide a friendly and positive experience.

 Reliability.

We promise to consistently fulfill your financial needs.